Today, experiential marketing is very important for home interior service companies. Because consumers get and purchase interior ideas through products of store. Therefore, consumers are increasingly consuming the pleasures offered by the products as well as the function and benefit of the products. So, each brand should implement not only position of utilitarian but also marketing communication through brand experience in order to position of hedonic. In this study, we analyzed the impacts of sense, feel, think, act and relate experience as attributes of home interior service claimed by Schmitt(1999) for studying home interior service industry on flow and customer loyalty. In addition, we will examine the control effect of consumer’s subjective knowledge with home interior service experience attributes and flow. In order to achieve the purpose of the study, this study data collection was conducted for actual consumers who had experience using the home interior service. Finally, the data of 268 respondents was used for this study. The empirical analysis of this study was conducted through SUR, and the results are as follows. First, sense, feel, think, act and relate experience among the experience factors of home interior service have a significant and positive impacts on the flow of home interior service. Second, it can be seen that the flow of the home interior service positively affects the brand loyalty. Third, it can be seen that the influence of sense, think in the home interior service depends on consumer’s subjective knowledge. Based on the research findings, the study offered practical and theoretical implications, limits of this research and directions for further research.